Terms of service

Last updated: September 23, 2026. These terms apply to zomake.shop and to orders placed on that site. The merchant is Guangzhou Sidianjin Trading Co., Ltd. (GUANGZHOU SIDIANJIN MAOYI YOUXIAN GONGSI).

1. Who you are contracting with

When you buy from this site you are buying from Guangzhou Sidianjin Trading Co., Ltd., Room 101-5, No. 19 Biangang Road, Dalong Street, Panyu District, Guangzhou, Guangdong 500000, China. Email info@zomake.shop. Phone +86 184 7260-9743. We sell under the brand ZOMAKE, which is a U.S. registered word mark (Reg. No. 6,871,250).

2. Binding agreement

Using the site, creating an account, or placing an order means you accept these terms, the Shipping Policy, the Refund & Exchange Policy, and any privacy notice posted on the site. If you do not accept them, do not order. We may refuse an order that we cannot fulfill or that looks fraudulent.

3. Who may use the site

You need to be 18 or older and able to form a contract in your U.S. state. You may not use the site on behalf of someone else unless you have authority to bind them. We ship only to U.S. addresses; creating an account from elsewhere does not create a right to international delivery.

4. Accounts

You are responsible for the email and password on your account and for orders placed while you are logged in. Tell us at info@zomake.shop if you think the account was used without you. We may lock an account that is used for card testing, abuse of return labels, or harassment of staff.

5. Product pages are not a warehouse tour

Photos, measurements, and materials on a product page are provided in good faith. Colors shift on different screens. Capacity figures on backpacks and canopy sizes on umbrellas are manufacturer measurements, not a promise that the item will fit a particular cart, locker, or boot last. If a dimension matters to you, measure before you open the package in a way that would block a return.

6. Stock and order acceptance

An order confirmation email is an acknowledgment that we received the order, not a guarantee that every line is on the shelf. We accept the contract when we charge you and create a shipment, or when we write to confirm a backorder. We may cancel a line that cannot be supplied and refund that line.

7. Price mistakes

If a price on the site is obviously wrong — a $24 umbrella listed at $0.24, for example — we may cancel that line and refund it even after checkout. We will not honor a price that is a clear system error. Otherwise the price you were shown at checkout, before tax, is the merchandise price we use.

8. Payment

We accept the payment methods shown at checkout (typically major cards and PayPal or similar wallets enabled on the site). Charging your method authorizes us to collect the merchandise total, the shipping rate that applies under the Shipping Policy, and any sales tax due. If a payment is later reversed as a chargeback and the goods were delivered, we may seek the amount back and close the account.

9. Sales tax

Where we have an obligation to collect U.S. state or local sales tax, tax is added at checkout based on the shipping address. Product prices are listed without that tax. Tax collected is remitted as required; it is not a fee we keep as profit.

10. Shipping, cutoff, and estimates

Shipping is described in the Shipping Policy. Processing is 1–4 business days. Orders after 3:00 p.m. Eastern Time move to the next business day. Transit times are estimates only. Title and risk of loss pass to you when USPS first scans the parcel for delivery in the United States, except where a mandatory consumer rule in your state says otherwise.

11. Delivery problems

You must use a deliverable U.S. address. If USPS leaves the parcel and it is stolen from the porch, that is between you and USPS unless tracking never showed a delivery scan. Lost or crushed parcels must be reported within 14 days as stated in the Shipping Policy.

12. Returns, refunds, and exchanges

Returns and exchanges follow the Refund & Exchange Policy: 30 days from delivery, prepaid USPS label issued by us, no restocking fee, inspection within 7 business days of arrival back to us, refund to the original payment method. Clearance and final-sale goods are out of scope. That policy is part of these terms.

13. ZOMAKE name and other intellectual property

ZOMAKE, the site design, product photos we publish, and the written product copy on this site belong to Guangzhou Sidianjin Trading Co., Ltd. or are used under license. You may not copy the catalog, scrape the site for resale content, or use the mark ZOMAKE on goods you did not buy from us. The U.S. registration does not give you a license beyond keeping the goods you purchased.

14. Limited license to use the site

We give you a personal, revocable license to browse and to place orders. You may not run bots against the checkout, probe for other customers’ data, overload the server, or frame the site on another domain.

15. Conduct we do not allow

Do not use the site to launder payments, to place orders you intend to refuse as a way to farm labels, to threaten staff, or to post reviews that are bought, fabricated, or aimed at a competitor rather than the product you received. We may cancel open orders and refuse future ones if that happens.

16. Reviews and messages you send us

If you post a review or send photos of the product, you give us a non-exclusive right to use that text and those images on the site and in our own mail, with your display name if one was published. You still own your photos. Do not send us content you do not have the right to share. We may take down a review that is unlawful, off-product, or clearly fake.

17. Other sites and tools

Checkout may load a payment wallet or a map lookup we do not operate. Their terms apply to that tool. A link on a product page to a carrier tracking site is for convenience. We are not responsible for that third-party page staying up.

18. Information on the site can lag

Lead times, fabric lots, and umbrella rib counts change. We correct pages when we catch a stale spec. That correction is not an admission that an older order was mis-sold if the goods you received match the description that was current when you paid.

19. Warranty line

Goods are sold as described on their product page. If an item is dead on arrival or has a manufacturing defect, the Refund & Exchange Policy is the remedy we offer. We do not sell an extended service contract on this site. Except where a U.S. state does not allow the following sentence, we disclaim implied warranties of merchantability and fitness for a particular purpose to the extent the law lets us.

20. Limit on damages

To the extent allowed by the law of your state, our liability for a given order is capped at the amount you paid us for that order. We are not liable for lost profits, lost golf dates, or other indirect losses. Some states do not allow certain limits; in those states the limit applies only as far as it lawfully can. This section does not take away any non-waivable consumer right.

21. Indemnity

If you misuse the site, submit a false claim, or use a product in a way the page warned against and that causes a third party to come after us, you will cover the reasonable legal costs we incur from that claim, except where your state’s law prohibits that shift.

22. Privacy and order data

We collect the name, address, email, and phone you give at checkout in order to pack, ship, tax, and support the order. Payment card numbers are handled by the payment provider, not stored as full PAN on our office machines. We do not sell your order list as a mailing product. Carrier and tax tools receive what they need to do their job.

23. Email and texts as official notice

We may send order mail, tracking, and policy updates to the email on the account. Notices we send there count as delivered when the mail leaves our server. You can write us at info@zomake.shop. Phone support is offered during published hours but is not the official notice channel for legal claims.

24. Events we do not control

We are not in breach because a typhoon closes the origin airport, because USPS suspends ground in a storm region, or because a government hold delays a parcel. We still have to tell you what we know. Refunds and replacements in those cases follow the Shipping Policy and the Refund & Exchange Policy.

25. Closing an account or taking the site down

We may suspend the site for maintenance or stop selling a product line. Open orders already paid will still be shipped or refunded. We may end an account for breach of these terms. Sections that by their nature should survive — intellectual property, payment already due, limits on damages, governing law — stay in force.

26. Law and complaints

These terms are governed by the laws of the United States and, on mandatory consumer issues, by the laws of the U.S. state where you live. Nothing here blocks you from using a state attorney general, a consumer protection office, or a small-claims court that has jurisdiction over you or over us. Before you file, email info@zomake.shop with the order number and a short statement of the problem so we can put the file in front of a person.

27. Changes to these terms

We may update these terms, the Shipping Policy, or the Refund & Exchange Policy. The “last updated” date at the top of each page is the date the new text applies to orders placed after that date. Older orders keep the policy text that was up when you paid, unless a change is required by law.

28. If one clause fails

If a court throws out one section, the rest stays. These terms, plus the Shipping Policy, the Refund & Exchange Policy, and the checkout page you confirmed, are the agreement for that order. A phone comment from a staff member does not rewrite them unless we confirm the change by email.