Shipping policy

Last updated: September 23, 2026. This page applies to orders placed on zomake.shop. We ship to the United States only.

When an order leaves our office

In-stock orders are processed and handed to the carrier within 1–4 business days after we receive the order. Saturday, Sunday, and office holidays do not count as business days.

The daily cutoff is 3:00 p.m. Eastern Time. An order placed at 3:01 p.m. ET or later is treated as received on the next business day. That next day is day one of the 1–4 business-day processing window.

You will get an email when the label is created. If an item is unexpectedly out of stock, we write to the email on the order before we cancel or split the shipment.

Where we ship

We deliver to street addresses and P.O. boxes in the United States, including the 50 states. We do not accept international checkout and we will not reroute a U.S. order to an address outside the United States after it is placed.

Estimated transit time after the parcel ships

Parcels originate from our office in Panyu, Guangzhou, and finish with United States Postal Service delivery in the U.S. Times below are estimates, counted in business days after the tracking number is active. They are not guaranteed delivery dates.

• West Coast (CA, OR, WA, NV, AZ): estimated 7–14 business days in transit.

• Mountain and Central states (including TX, CO, IL, MN): estimated 8–16 business days in transit.

• East Coast and the Southeast (including NY, NJ, PA, FL, GA, NC): estimated 9–18 business days in transit.

• Alaska, Hawaii, Puerto Rico, and other U.S. territories: estimated 12–25 business days in transit. Some remote ZIP codes take the long end of that range.

Add the 1–4 business-day processing window to the estimate above when you are planning around a date. Weather, U.S. holidays, and Customs release can push a parcel past the estimate. When we know a delay is on us, we email the address on the order.

Shipping rates

• Standard shipping is $10.00 on orders totaling $0.01 through $80.00 before tax.

• Standard shipping is $0.00 on orders over $80.00 before tax.

The rate is calculated at checkout from the merchandise total. We do not add a handling line on top of that rate.

Sales tax

Prices on product pages do not include sales tax. Where a state requires us to collect tax, the amount is calculated at checkout from the ship-to address and shown before you pay. We do not bake a flat “all taxes included” figure into the list price, because U.S. state rates are not the same.

Carrier and tracking

The carrier for U.S. delivery is the United States Postal Service. After the parcel is scanned, we send the tracking number to the email used at checkout. The same number is stored on the order in your account. USPS.com accepts that number. If tracking stalls for more than five business days after the last scan, email info@zomake.shop with the order number.

Places we will not ship

• Any address outside the United States.

• Freight-forwarding warehouses used to move a parcel onward to another country.

If a checkout address looks like a forwarder, we may cancel and refund rather than ship.

Delays, holidays, and damaged parcels

Peak U.S. holidays, winter storms, and backup at the origin airport can add time. We do not control USPS once the parcel is in their network. If your parcel is lost or arrives badly damaged, write to info@zomake.shop within 14 days of the delivery scan (or of the date tracking stopped). Keep the packaging and take photos of the box and the goods. We will replace, refund, or file a carrier claim based on what the photos show.

No pickup and no local drop-off

We do not offer in-store pickup in Guangzhou or anywhere in the United States. We do not run a separate local-delivery van. USPS to the address you enter at checkout is the only method on this site.